Disclaimer

Black Dragon is MY Viewer, i decide which feature i want to add and which to remove, i share this Viewer to show the world that user base size is not important, i do rate quality by effort, thought and love put into the project, not some rough estimated numbers. I consider feature requests only if i you can name proper valid reasons i can agree on. It is my (unpaid) time i'm putting into this project, i'm not here to cater to every Joe's desires.

FAQ

Table of contents:

|1. Viewer Installation
|- 1.1. How do i install the Viewer?
|- 1.2. How do i uninstall the Viewer?
|2. Viewer Feedback
|- 2.1. I found a bug, where do i report it?
|- 2.2. I got a suggestion, where do i suggest it?
|- 2.3. I need additional help, is there some sort of support?
|3. Viewer Features
|- 3.1. Where can i find this "Poser"?
|- 3.2. How do i find out my/other's complexity in this Viewer?
|- 3.3. How do i disable the head/eyes following my mouse cursor?
|- 3.4. How do i reset options?
|- 3.5. How do i disable group chats?
|4. Viewer Problems
|- 4.1. My Avatar doesn't rotate like in other Viewers, what's up with that?
|- 4.2. Help, how do i fix objects flickering through others and becoming invisible at some angles?
|5. Viewer Misc
|- 5.1. What are good settings?
|- 5.2. How do i hide my LookAt?
|- 5.3. What hardware is (un)supported?



|- 1.1. How do i install the Viewer?

Just as usual. You hit the "Download" link on the right, follow the instructions and double click the downloaded package just as usual, you'll be asked where to unpack the Viewer, by default it will be your Program Files folder (32bit will install in the Program Files x86 folder). Note that if you at any point installed the 32bit version, the shortcut created on your desktop will still point towards it rather than the new 64bit version, you'll have to make a new one yourself or delete your old one before installing. Also make sure you install the correct version and if possible always the 64bit version, 32 bit is unsupported and outdated.

|- 1.2. How do i uninstall the Viewer?

To uninstall the Viewer you currently have to delete the Viewer folder, Cache folder and Settings folder manually, these are located in different locations, some of them only reachable with some basic knowledge.

Viewer directory is where you installed it, you can right click -> preferences on the desktop shortcut to check the path to find out where if you forgot it.

Cache directory is located here if not changed: C:\Users\PCUSERNAME\AppData\Local\BlackDragon

Settings directory is located here if not changed: C:\Users\PCUSERNAME\AppData\Roaming\BlackDragon

You can get to the appdata folder either by enabling "show hidden folders" in your Windows explorer settings or by typing %APPDATA% into the search bar at the bottom of your Windows start menu and hitting enter.

Remove the BlackDragon folder in all 3 locations and you should be fine, this procedure is also needed for a clean install.

|- 2.1. I found a bug, where do i report it?

From best to worst:
Discord - Click the link on the right.
Instant Message - Find NiranV Dean.
Blog Comment - You'll need a google/blogger account.
Anywhere else - Just don't. I have a hard time going all across the internet finding every website to scrape together some useful info.

|- 2.2. I got a suggestion, where do i suggest it?

See above. Please don't suggest features from other Viewers and don't try to talk around it, i'll find out.

|- 2.3. I need additional help, is there some sort of support?

Same as above, really. Contact me personally or go to my Discord channel, i'll help whenever i see your message.

|- 3.1. Where can i find this "Poser"?

Navigate in the main menu (Dragon) to My Useful Features - Poser.

|- 3.2. How do i find out my/other's complexity in this Viewer?

Navigate in the main menu (Dragon) to My Useful Features - Performance Tools. There you'll find the Show avatar complexity information entry to show the usual complexity numbers above people's heads. If you want a more sophisticated and detailed version of this you can use the Advanced Complexity Information window to see a detailed report about all attachments of everyone and their individual weights. It's a full on breakdown on the calculation.

|- 3.3. How do i disable the head/eyes following my mouse cursor?

You can find the options to change/disable these features in Preferences - Camera - Avatar Tracking Options. The Horizontal and Vertical sliders control the horizontal and vertical follow strength.

|- 3.4. How do i reset options?

The UI has a neat little feature for that. You can right click any slider or spinner to reset them back to their previous value. You can also CTRL + Right Click them to reset them to their default value coming with the Viewer. Good for testing out stuff. Note that this feature does not work on very specific sliders that work as a group, such as "Shadow Resolution", "Shadow Distance" and a bunch of the Tone Mapping options, use the [default] buttons for those.

|- 3.5. How do i disable group chats?

You can't. Please pester LL about it. All you can do is reduce them to simple tabs without popups. In the future you might also be able to close them all with one click.

|- 4.1. My Avatar doesn't rotate like in other Viewers, what's up with that?

Read: Black Dragon Guide - Movement Controls

|- 4.2. Help, how do i fix objects flickering through others and becoming invisible at some angles?

Read: Black Dragon Guide - The thing about Alpha Masking

|- 5.1. What are good settings?

There are no good settings, the defaults that come with this Viewer are already highly optimized to offer the best performance to quality ratio for most situations. From there on it is simply finetuning features like Depth of Field or Windlight to your liking depending on the scene.

|- 5.2. How do i hide my LookAt?

See this official article on how to do it: Second Life - Show LookAt

|- 5.3. What hardware is (un)supported?

Generally Intel graphic cards are a complete no-go. Laptops generally are equipped with these but often come with a dedicated graphic card that is not detected by the Viewer by default, you will have to go into the System Control Panel - NVidia Control Panel and find the dropdown box to set the desired graphic card to the NVidia High Performance Chip. No idea how its exactly done with AMD graphic cards, i'd have to google it just like you will have to.

39 comments:

  1. Hey
    thats amazing, nice view, congratulations.
    I was searching for a function to desable LOOK AT. I explain: I like to use my zoom (alt + mouse) but I doesn't like that people can see where I am looking. How I disable this?
    Thanks for your time
    Felipe Heuser

    ReplyDelete
    Replies
    1. There is no option to do it for very special reason, although you can do it manually.
      You can take a look at this wiki article and find out how to do it.
      http://wiki.secondlife.com/wiki/Show_Look_At

      Delete
  2. Just downloaded Black Dragon, and I'm loving it so far. I'm having trouble though with the Edit window, when working with prims, specifically their texture. The window is different than what I'm used to, so I'm kind of lost on it's interface. I don't see a spot to change the colour of the prim I'm working on. Forgive me, it's only been a few days, so I'm still learning the whole viewer. Can you help me with where the colour option is?

    ReplyDelete
    Replies
    1. The color swatches are found right below the texture selection, there's a little (by default white) bar that is clickable which will open the color selection.

      Delete
  3. ok goin nuts here.. mesh ass and mesh boobs both fitmesh neither will rez in.. help please

    ReplyDelete
  4. I just downloaded Black Dragon after having problems updating Second Life on my computer.

    ReplyDelete
  5. Hi, love the viewer but for some reason menus for furniture does not pop up. Is there a setting?

    ReplyDelete
  6. Does it have an AO as we have in Firestorm ?

    ReplyDelete
  7. Hi; am trying out Black Dragon, but have one problem that is stopping me: in other viewers, the camera is always behind the avatar; in Black Dragon, the camera seems to always point in one direction unless I pause, manually turn the camera in the direction I want to go, then continue walking. Is there something I'm missing, a setting I haven't flagged correctly, or is this the way it's designed? Thanks for your help!

    ReplyDelete
    Replies
    1. Its how the controls are designed. It was explained (again) in the second last (from this posting) update blog post here:
      http://niranv-sl.blogspot.de/2016/01/black-dragon-viewer-update-2448-binding.html

      A and D are strafe left / right now, so is arrow left and right. What you are looking for is rotate left / right which are now bound to Q and E. You can rebind the keys in the keybinding tab. Follow these instructions:

      Press the trash icon for all 4 actions: rotate left, rotate right, strafe left, strafe right.
      Now rebind them to whatever you want them to be (probably A/D or Arrow Left/Right) by clicking the [set key] text to bind a primary binding or [set alt] for a secondary binding. A popup will open, press any key you would like to bind and confirm with "Bind".
      If you did everything right your controls should be like they are in other Viewers.
      There's a default button at the bottom of the panel to revert everything in case you break something.

      Delete
  8. I just downloaded and installed for the first time, and I'm lost on one particular thing, why other avatrs don't rezz or show in different colors (grey, blue, orange, red) until I right click on them and choose "render always"?

    ReplyDelete
    Replies
    1. The download page should have given you a few links that send you to the blog posts explaining the latest major changes, including this one.
      You can read about it here

      Delete
    2. The default settings are 12 avatars rendered and not always the ones you want.

      You can change that up to 50 somewhere in display preferences.

      Delete
    3. That does not really help his "problem" with the Avatar Rendering Complexity feature.

      Delete
  9. So far amazing except for one thing....terrain shows up nothing else does.....shadows but not my house or furniture...or is it something I did in the settings thanks

    ReplyDelete
    Replies
    1. Enable Deferred Rendering as said in the blogpost.

      Delete
    2. I'm having the same issue even though Deferred Rendering is enabled :( This is what I see at Apple Fall currently http://grabilla.com/0640a-fa41f8d1-d372-4cc4-92c4-dd1181812a9f.png

      Delete
    3. Deferred is clearly off.

      Your hardware does not support shader level 2 Deferred Rendering. I'm working on a workaround.

      Delete
    4. deferred is on and it looks like this :( http://grabilla.com/0640d-ba96f549-9426-4ed8-9fa4-15269b54987e.png

      Delete
    5. Thanks for your help though!

      Delete
  10. I can't find out about the Debug setting window.

    ReplyDelete
  11. Dragon - Advanced - Show Debug Settings

    ReplyDelete
  12. Just discovered this Viewer. Awesome work. I love it. No problems at all. To me this Viewer is Very beneficial, since I'm into photography I especially love the "Machinima-Sidebar" a lot. Keep up the great work. <3

    ReplyDelete
  13. how do you hide the chat pop ups from appearing on the screen

    ReplyDelete
    Replies
    1. Preferences - Chat Options, scroll down, select Flash or Don't Do Anything for those types of chat you don't want to appear anymore.

      Delete
  14. Hello, recently on Black Dragon this viewer seems to suit me but I like to shoot (fraps) the only problem is that I can not remove the toolbar as well as the hud in order to be able to shoot in big screen ,how to do?
    Thank you in advance

    ReplyDelete
    Replies
    1. Ctrl + Alt + F1 to hide/show the UI.
      Ctrl + Shift + H to hide/show the HUD.
      These are default controls and should work in all Viewers unless they have changed them (Firestorm probably did).

      Delete
  15. This comment has been removed by the author.

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  16. I'm sorry I meant to attach this example of the shadow issue. Thanks.

    https://veneutlsch.tinytake.com/tinytake/

    ReplyDelete
  17. Ok one more question please. Group chats are popping up as people start a chat. I click on the group profile, and there is no way to stop the chats from popping up as someone starts a chat. Is there anyway to stop that from happening. It is very frustrating having to close the chat all the time. Thanks again. :)

    ReplyDelete
  18. Would it be a big job to create a version that will connect to an opensim server, I would love to see the difference your client would make to some of the amazing opensim worlds that are out there not to mention running my own opensim server and being able to build to my hearts content without space being an issue

    ReplyDelete
  19. I did look around a bit and don't see that this has been asked before (but it probably has, so... sorry to repeat!). Do you plan to ever do a Black Dragon viewer that works for any of the OpenSim grids? Your viewer is AMAZING and I am loving it in SL, but also do a lot of building in Kitely and other grids for cost reasons and would love to take amazing photos there too. I totally understand it's just you doing all this work, though. Just thought I'd ask!

    ReplyDelete
    Replies
    1. It has been asked right above you, the answer is however that there are no plans to make it OpenSIM compatible again. It would just require undoing a tiny little change that allows you to use shortcut - start commands to connect to other grids but i'm unsure if that would be all that is needed for full OpenSIM support.

      Delete
  20. Hello .. Good night. good I'm having problems with blackdragon startup always when I log in it crash and my settings are stronger than the recommended and my internet is of great quality 120gb wanted to know what I can do to be able to solve this problem I've done everything and the continuing problem

    ReplyDelete
    Replies
    1. This could be a multitude of issues.

      Try cleaning your settings or your notifications.

      Other than that you could send me your log file to investigate.

      Delete