Table of contents:
|1.1 My Avatar doesn't rotate like in other Viewers, what's up with that?
|1.2 What are good settings?
|1.3 How do i hide my LookAt?
|1.4 Where can i find this "Poser"?
|2. What hardware is (un)supported?
|3. I need additional help, is there some sort of support?
|4. I found a bug, where do i report it?
|4.1 I got a suggestion, where do i suggest it?
|5. How do i uninstall the Viewer?
|1. How do i ...?Generally you do things almost identical to most other Viewers, except Firestorm. Firestorm is often a special case. As a rule of thumb, you do things the same way you were used to do them.
|1.1 My Avatar doesn't rotate like in other Viewers, what's up with that?Read: Black Dragon Guide - Movement Controls
|1.2 What are good settings?There are no good settings, the defaults that come with this Viewer are already highly optimized to offer the best performance to quality ratio for most situations. From there on it is simply finetuning features like Depth of Field or Windlight to your liking depending on the scene.
|1.3 How do i hide my LookAt?See this official article on how to do it: Second Life - Show LookAt
|1.4 Where can i find this "Poser"?Navigate in the main menu (Dragon) to My Useful Features - Poser.
|2. What hardware is (un)supported?Generally Intel graphic cards are a complete no-go. Laptops generally are equipped with these but often come with a dedicated graphic card that is not detected by the Viewer by default, you will have to go into the System Control Panel - NVidia Control Panel and find the dropdown box to set the desired graphic card to the NVidia High Performance Chip. No idea how its exactly done with AMD graphic cards, i'd have to google it just like you will have to.
|3. I need additional help, is there some sort of support?Not just some sort of support but the only support you'll get and coincidentally it's the best support you'll probably ever get. You contact me personally, either through my blog or preferably in world, it's even easier if you're using my Viewer. You can find my name at the very top in your Friendlist marked as DEVELOPER, otherwise look for NiranV Dean (Amethyst)[niranv.dean].
There's also a Discord Channel where you can bug me all day every day about your daily ouchies. I'll try to answer as soon as i can.
|4. I found a bug, where do i report it?From best to worst:
My Discord channel.
Directly to me in world via IM.
Comment on my blog.
Anywhere else - DON'T!
|4.1 I got a suggestion, where do i suggest it?See above. Please don't suggest features from other Viewers and don't try to talk around it, i'll find out.
|5. How do i uninstall the Viewer?To uninstall the Viewer you currently have to delete the Viewer folder, Cache folder and Settings folder manually, these are located in different locations, some of them only reachable with some basic knowledge.
Viewer directory is where you installed it, you can right click -> preferences on the desktop shortcut to check the path to find out where if you forgot it.
Cache directory is located here if not changed: C:\Users\PCUSERNAME\AppData\Local\BlackDragon
Settings directory is located here if not changed: C:\Users\PCUSERNAME\AppData\Roaming\BlackDragon
You can get to the appdata folder either by enabling "show hidden folders" in your Windows explorer settings or by typing %APPDATA% into the search bar at the bottom of your Windows start menu and hitting enter.
Remove the BlackDragon folder in all 3 locations and you should be fine, this procedure is also needed for a clean install.